Last updated: 14.10.2025

This Privacy Policy explains how Femova (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our websites and services, including femova.co and app.femova.co (the “Services”).

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (nFADP).



Data Controller:
[femova.co / Bkwik GmbH ]
Address: Chaltenbodenstrasse 6E, 8834 Schindellegi, Switzerland
Email: info@femova.co
If you have questions about this policy or your rights, contact us at the email above.


2) What data we collect
Data you provide
Account and profile data (name, email, password, language, country).
Business information (company name, role, billing details).
Communications (messages, support requests).
Preferences (marketing consent, notification settings).




Data collected automatically
Device/usage data (IP address, device type, browser, OS, pages viewed, timestamps, referral URLs).
Cookies and similar technologies (see Cookies below).
Login events and session data for security and fraud prevention.
Data from third parties
Sign-in or analytics data from providers we use (see Processors & third parties).
Payment or voucher fulfillment data from integrated partners.
Conferencing metadata if you join our Jitsi sessions (e.g., display name, meeting times).
We do not intentionally collect special categories of personal data.



Purpose

Legal basis (GDPR)
Provide & operate the Services
Account creation, login, user support
Art. 6(1)(b) Contract
Improve and secure the Services
Analytics, debugging, load balancing, fraud prevention
Art. 6(1)(f) Legitimate interests
Communications
Transactional emails, service updates
Art. 6(1)(b) Contract / Art. 6(1)(f)
Marketing (Femova only)
Newsletters, product updates, campaigns
Art. 6(1)(a) Consent or Art. 6(1)(f) (where permitted)
Compliance
Legal obligations, record-keeping, requests by authorities
Art. 6(1)(c) Legal obligation


Under Swiss nFADP, processing is based on consent, contract performance, legal obligations, or our overriding private interests, as applicable.
You can opt out of marketing at any time via unsubscribe links or by contacting us.



4) Cookies & similar technologies
We use cookies, local storage, and similar technologies to:
Keep you logged in and maintain sessions, Remember preferences, Measure usage for service improvement and security.
You can manage cookies in your browser settings. Disabling essential cookies may limit functionality.




5) Processors & third parties we use
We work with trusted providers strictly for business operations and Femova marketing purposes. Where relevant, please review their policies:

1. Wix.com Ltd. (site hosting/website components for femova.co)
Privacy: https://www.wix.com/about/privacy
Data may be stored in multiple regions; Wix acts as a processor for site functionality.

2. Google (e.g., Google Analytics, reCAPTCHA, Google Workspace)
Privacy: https://policies.google.com/privacy
Analytics helps us understand usage; reCAPTCHA protects forms from abuse.

3. Jitsi (video conferencing/web meetings)
Privacy (Jitsi Meet, generally under 8x8/meet.jit.si terms): https://jitsi.org/security/
Conferencing metadata and any name you display during meetings may be processed.

4. Amilon (gift card / voucher fulfillment, if applicable)
Privacy: https://www.amilon.eu/privacy-policy/
Used to fulfill gift cards or rewards tied to Femova promotions.

5. Stripe payment gateway privacy policy: https://stripe.com/privacy




Other tools that may be necessary for hosting, logging, performance, security, email delivery, or customer support (e.g., CDN providers, error monitoring, transactional email, help desk). We engage such providers under data processing agreements and only for the purposes described here.

Important: These third parties process data strictly for our business operations and Femova marketing. For details of how they handle data, please review their privacy policies at the links above.


6) Payment processing (if/when enabled)
If we accept online payments, your payment details are processed directly by our payment provider(s); we do not store full card numbers. The provider(s) process data in accordance with PCI-DSS and their own privacy policy.
Stripe privacy policy: https://stripe.com/privacy

7) Data sharing
We share data with:
Processors under contract who support our Services (see above), Professional advisors (legal, accounting) under confidentiality,
Authorities where required by law or to protect our rights, Successors in case of business restructuring, merger, or acquisition (with appropriate safeguards).


We do not sell your personal data.


8) International data transfers
Where data is transferred outside Switzerland/EU/EEA, we use appropriate safeguards such as EU Standard Contractual Clauses (SCCs), adequacy decisions, or other lawful mechanisms. You can contact us for copies of relevant safeguards.



9) Data retention
We keep personal data only as long as needed for the purposes stated here:
Account data: for the life of your account + a reasonable period for support, backups, and legal requirements.
Transactional/communications records: as required by law (e.g., tax/accounting) or legitimate interests.
Analytics data: retained per tool settings and our operational needs.
After expiry, we securely delete or anonymize data.

10) Security
We implement technical and organizational measures to protect personal data (encryption in transit, access controls, least-privilege, monitoring). No system is 100% secure; we work continuously to improve our defenses.


11) Your rights
Depending on your jurisdiction (EU/EEA, Switzerland), you may have the right to:
Access, rectification, deletion (erasure), Restrict or object to processing, Data portability, Withdraw consent (for consent-based processing) without affecting prior lawfulness, Lodge a complaint with a supervisory authority.


How to exercise: Contact us at info@femova.co. We may need to verify your identity before fulfilling requests.
Supervisory authorities include your local authority, e.g., in the EU your country’s DPA. In Switzerland: Federal Data Protection and Information Commissioner (FDPIC).


12) Children’s privacy
Our Services are not intended for children under the age of 18 (or the age required by local law). If you believe we have collected data from a child, please contact us and we will take appropriate steps.


13) Automated decision-making
We do not use automated decision-making that produces legal or similarly significant effects on you. If this changes, we will update this Policy and provide required notices.


14) Third-party links
Our Services may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies.

15) Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates the latest version. Significant changes will be notified via the Services or by email.


Controller vs. Third-Party Responsibility
Femova as Controller. When you create an account, communicate with us, or otherwise provide data directly to Femova (e.g., name, email, preferences, support requests), we act as the Data Controller. We decide the purposes and means of this processing and handle your data in line with our Privacy Policy and applicable law (GDPR / Swiss nFADP).

Third-Party Tools (Independent Responsibility). Our Services may integrate third-party providers and platforms (for example: Wix for website hosting/components, Google services such as Analytics/reCAPTCHA, Jitsi for video meetings, Amilon for voucher fulfillment, and other tools we may add from time to time).

These providers may independently collect and process your data when you interact with their features, widgets, embeds, or links.
In such cases, they act as independent controllers (or, where applicable, as our processors strictly under our instructions).
Their data practices are governed solely by their own privacy policies and terms. We do not control and are not responsible for how these third parties process your data outside of our documented instructions.
Please read third-party policies carefully before using their features:

Wix: https://www.wix.com/about/privacy
Google (e.g., Analytics / reCAPTCHA): https://policies.google.com/privacy
Jitsi (Meet): https://jitsi.org/security/
Amilon (vouchers): https://www.amilon.eu/privacy-policy/

How we choose roles.

Where a provider processes personal data only on our behalf and for our purposes (e.g., hosting, email delivery), we engage them as a processor under a data processing agreement.
Where a provider sets its own purposes/means (e.g., its own analytics, login accounts with that provider, or cross-service profiling), it acts as an independent controller.
Your choices. You can limit or disable third-party data collection by:

Using our cookie/consent settings to restrict non-essential third-party scripts,
Adjusting your browser or device privacy settings, and
Reviewing and managing preferences directly with the third parties listed above.
Questions or requests.
For data we control, contact us at info@femova.co. For data controlled by a third party, please contact that provider directly via their privacy policy.



16) Contact
[femova.co / Legal Entity: Bkwik GmbH]
Address: [Chaltenbodenstrasse6E, 8834, Schindellegi, Switzerland]
Email: info@femova.co